Terms of Use

1. Conclusion of contract, terms of payment
The contract between the tenant and the landlord is concluded when the contract signed by the tenant has arrived at the landlord. The down payment and the final payment are recorded in the contract. If the signed contract or the deposit does not reach the landlord by the agreed date, the landlord can rent the property to someone else without further notice and without being liable for compensation.

2. Additional costs
The ancillary costs (such as electricity, water, heating, etc.) are included in the rental price unless they are expressly stated in the contract. State taxes such as guest taxes are not included in the rental price. Additional costs not included in the rental price will be settled at the end of the rental period and must be paid before departure.

3. Payment Methods
Payments on account must be paid into the specified bank account within the specified period. Payment slips can also be provided on request. The final bill must be paid directly to the landlord before departure. Payments are accepted in cash or by credit card (Maestro/Master Card/Visa/VPay/American Express).

4. handover of the rental property; Complaints
The rental property is handed over to the tenant in a clean and contractual condition. If there are defects or the inventory is incomplete at the time of handover, the tenant must report this to the key holder/landlord immediately. Otherwise, the rental property is deemed to have been handed over in perfect condition. If the tenant accepts the property late or not at all, the entire rental price remains due.

5. Careful Use
The tenant undertakes to use the rental property with care, to comply with the house rules and to show consideration for the other residents and neighbors. In the event of any damage, etc., the landlord/key holder must be informed immediately. The rental property may not be occupied by more than the number of people specified in the contract. Subletting is not allowed. The tenant is responsible for ensuring that the roommates comply with the obligations of this contract. If the tenant or roommate grossly violates the obligations of careful use or if the apartment is occupied by more than the contractually agreed number of people, the landlord/key holder can terminate the contract without notice and without compensation.

6. Return of the rental property
The rental property is to be returned on time in a proper condition, including the inventory. The tenant is liable for damages and missing inventory.

7. Cancellation
If the tenant is unable to start the agreed rental period, he must report this to the landlord as early as possible. He remains liable for the rent if another rental is no longer possible during the planned rental period. The tenant can withdraw from the contract at any time under the following conditions:
up to 60 days before arrival: free
59 to 30 days before arrival: 50% of the rental price
29 to 0 days before arrival: 100% of the rental price
Substitute tenant: The tenant has the right to propose a substitute tenant. This must be reasonable and solvent for the landlord. He enters into the contract under the existing conditions. Tenants and replacement tenants are jointly and severally liable for the rent. The receipt of the notification by the landlord or the booking office is decisive for the calculation of the cancellation fee (the next working day applies on Saturdays, Sundays and public holidays). In the event of early termination of the rental period, the entire rent remains due.

8. Force majeure etc.
If force majeure (environmental disasters, natural disasters, official measures, etc.), unforeseeable or unavoidable events prevent the rental or its continuation, the lessor is entitled (but not obliged) to offer the lessee a replacement property of equal value, excluding compensation claims. If the service cannot be provided or cannot be provided in full, the amount paid or the corresponding portion will be refunded to the exclusion of further claims.

9. Liability
The landlord is responsible for a proper reservation and contractual fulfillment of the contract. In the case of damage other than personal injury, liability is limited to twice the rent, unless there is gross negligence or intent. Liability is excluded for omissions on the part of the tenant or co-user, unforeseeable or unavoidable omissions by third parties, force majeure or events which the landlord, key holder, agent or other persons called in by the landlord could not foresee or avert despite due care. The tenant is liable for all damage caused by him or co-users, fault is assumed.

10. RhB vouchers for car transport Vereina
If vouchers are redeemed for the Vereina car transport for the outward or return journey, the valid contract must be presented to the redemption office upon request. If several vouchers are redeemed at the same time for more than 1 vehicle, then the contract must be copied accordingly so that each vehicle has a copy of the contract. If no contract can be presented upon request, the RhB will not recognize the vouchers and will charge the full price. In addition, the offending tenant will no longer be given vouchers.

11. Governing Law and Venue
Swiss law is applicable. The location of the rented property is agreed as the exclusive place of jurisdiction.