Privacy Policy

The accommodation provider is subject to the Swiss Federal Data Protection Act (FADP) and, where applicable, the European General Data Protection Regulation (GDPR). The responsible party for data processing is:

CHASA FELIX Scuol
Duosch Fadri Felix
Mottapitschna 704
CH-7550 Scuol
Phone: +41 78 888 87 93
Email: info@chasafelix-scuol.ch
Website: https://www.chasafelix.com

This Privacy Policy explains what personal data is collected, for what purpose it is processed and what rights data subjects have. Personal data includes all information that relates to an identified or identifiable person, such as name, address, phone number, date of birth or booking details.

1. Inquiries and Bookings
When you make an inquiry or booking, the information required to process the booking is stored (e.g. name, address, phone number, stay details, booked services). The processing is carried out pursuant to Art. 31 para. 2 lit. a FADP (performance of contract) and, where applicable, Art. 6 para. 1 lit. b GDPR (contract performance).

2. Data Retention
Personal data is stored only as long as necessary to handle the inquiry or fulfill the contract. Legal retention obligations under the Swiss Code of Obligations (Art. 958f CO) remain reserved (10 years).

3. Data Processors
Data is stored with processors in accordance with Art. 9 FADP, located in Switzerland or an EU/EFTA country with adequate data protection. All processors are bound by contractual data protection agreements.

4. Disclosure to Third Parties
Where necessary, data is shared with third parties to properly fulfill the contract – e.g. keyholders, guest card providers, booking platforms, channel managers or key systems (such as Nuki). Only the data necessary for each service is transmitted.

5. Disclosure to Authorities
The host or keyholder is legally required to fulfill guest registration duties and transmit guest data to competent authorities (e.g. name, date of birth, address, travel details, ID number).

6. Legitimate Interests
To enforce legal claims, in cases of unlawful behavior, or to protect legitimate interests, personal data may be transmitted to authorized third parties or authorities.

7. Information on Offers
The host may inform guests about similar offers in the future. Guests may object to this use of their data at any time (e.g. by email).

8. Data Subject Rights
Under Art. 25 et seq. FADP, you have the right to access, rectify, delete or restrict the processing of your personal data. These rights can be exercised by contacting the host directly (see above).

9. Automated Decisions
No automated individual decisions are made by the host.

10. Supervisory Authority
The competent authority is the
Federal Data Protection and Information Commissioner (FDPIC)
Feldeggweg 1, CH-3003 Bern
www.edoeb.admin.ch

11. Changes to this Privacy Policy
This Privacy Policy may be updated due to legal, technical or operational developments. The current version is available at www.chasafelix.com/en/privacy.

CHASA FELIX Scuol
Version: October 2025